Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Western Washington Comprehensive Treatment Centers to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Western Washington Comprehensive Treatment Centers.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Insurance & Payment Information

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24/7 Appointment Scheduling

At Western Washington Comprehensive Treatment Centers, we are committed to working with all patients to ensure that our admissions, intake, and planning procedures are conducted as efficiently and productively as possible, and that each patient’s personalized treatment experience is both satisfying and successful.

As part of our effort to minimize issues that may disrupt a patient’s continued progress, we place a priority on addressing the costs of our services and arranging for payment prior to the start of treatment.

Because care at Western Washington Comprehensive Treatment Centers is customized to meet the unique needs of each patient, the cost of treatment will vary depending upon the scope of services that is provided.

Before treatment begins, one of our friendly and knowledgeable staff members will discuss intake fees and treatment costs with each patient. All patients are required to pay intake fees on their first day. This payment may be made with cash, credit card, or money orders. Our centers can also accept personal checks or over-the-phone payments as long as we are provided with adequate and appropriate confirmatory information.

Patients who do not have insurance will be expected to pay for treatment in advance. The frequency and manner of payment may be determined during the intake procedure.

The following information is for patients who plan to use insurance to pay for their treatment at Western Washington Comprehensive Treatment Centers:

  • All insurance-related matters, including proof of coverage and availability of benefits, must be verified by one of our staff members prior to the start of treatment.
  • All patients, including those who intend to use their insurance benefits, should be prepared to pay for services in advance, unless other arrangements are confirmed by one of our staff members.
  • Patients who have insurance may submit an invoice to their provider in order to be reimbursed for any up-front costs that they pay for with personal funds.

For more information about treatment costs and payment policies, please feel free to contact Western Washington Comprehensive Treatment Centers at your convenience. We look forward to answering all of your questions and helping you make the most informed decisions about your treatment.